Exchange and Return Policy

At Amanda Fashions, your satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help you with a seamless exchange or return process.

1. Eligibility for Returns & Exchanges

To be eligible for a return or exchange, please ensure that:

  • The request is made within 14 days of the delivery date.

  • The item is unworn, unwashed, and in its original condition with all tags attached.

  • The item is in its original packaging.

  • Note: For hygienic reasons, certain items like innerwear or swimwear may not be eligible for return unless there is a manufacturing defect.

2. How to Start a Request

To initiate an exchange or return, please contact our support team through one of the following channels:

Please include your Order Number and a brief description of the reason for the return/exchange.

3. Exchange Process

If you would like to exchange an item for a different size or color:

  • Contact us to check availability.

  • Once confirmed, we will arrange for the collection of the old item and delivery of the new one.

  • Shipping fees for exchanges may apply depending on the location and reason for exchange.

4. Refund Policy

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approved Refunds: The amount will be refunded to your original payment method or via a store credit/wallet (based on your preference).

  • Processing Time: Please allow 5-10 business days for the refund to reflect in your account.

5. Damaged or Incorrect Items

If you received a damaged item or the wrong product, please contact us immediately. In these cases, Amanda Fashions will cover all shipping and replacement costs.

Contact Us

For any further questions regarding our policy, reach out to us:

  • Email: info@amandafashions.com

  • Phone: +20 12 00970096

  • Working Hours: [Insert your working hours, e.g., Saturday – Thursday, 10 AM – 6 PM]